GARS Member Services Website Offers Income Verification Letters If you receive pension or survivor annuity payments from GARS, you can now view and print your own income verification letters from the secure Member Services website. The letters can be found in the Member Services section of your online account. Members often use these letters for loan applications, cell phone discounts, and other financial needs. If you are not yet registered for online access, you can sign up for an Illinois Public Account by clicking on the Retiree/Survivors link at the top of the page. Register by completing the ‘Create a New Account’ form. You will receive a confirmation email to complete registration. Once you confirm the email, you are ready to sign in. The Accessing the Member Services Website brochure contains additional instructions.
Note: If you receive an excess benefit, you will need to contact GARS directly (217-782-8500) to request an income verification letter. Our IT staff is currently working on improving this functionality for members who receive multiple benefits.